We all see the effects of good and bad quality. Whether we are in the hardware product flow or the information product flow, the level of quality of the inputs to our part of the process can impact how effectively we can perform our value-added tasks. Occasionally we see glimpses of good quality inputs and can go straight to performing the work to change the product closer to what the customer is paying for. Other times we have to rebuild everything to get what we need, thus delaying delivery and leaving the customer with a desire to find another supplier. This "rebuild" requires labor and material beyond what is calculated in the base price. The more "rebuild" you perform, the more your variable costs increase (hint, hint... the faster you will go out of business).
Looks like one person knows what I'm talking about....
